In Summary
  • County official links drop to teething problems faced by the new online payment system.

The Nairobi County government has recorded a fall in revenue collection since its divorce from JamboPay in June.

In the three months that followed the parting of ways with the online payment platform, City Hall posted a fall of Sh336 million.

In total, the county collected Sh1.539 billion in the three months from over 130 revenue streams compared with Sh1.875 billion collected in a similar period last year.

According to data from City Hall’s revenue department, the county government recorded Sh502 million in June.

The revenue slightly improved to Sh587 million in July, only to dip to a low of Sh450 million in August.

In a similar period last year, City Hall posted Sh720 million in June.

The amount dropped to Sh600 million in July and Sh555 million in August, with the total sum put at Sh1.875 billion.

The county introduced a new e-payment system in June as part of the Internal Revenue Management System (IRMS) that requires motorists to pay using USSD code *235#.

Web Tribe Limited’s parent company JamboPay set up the system.

The firm used to run the eJijiPay online payment platform on behalf of City Hall but the contract ended on June 7. The move saw the two parties end the more than five-year association which began on April 7, 2014, during which the firm digitised more than 130 of the 138 county revenue streams, collecting over Sh40 billion in the process.

The county government went ahead to launch a new USSD (Unstructured Supplementary Service Data) short code *235# in collaboration with National Bank, as a new way to pay for services.

New challenges

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