In Summary
  • Uchumi is currently surviving on the hope that the government will come through with a loan it promised last year to help replenish its shelves.

For most of retail chain Uchumi’s employees, the pain of seeing the company they have worked for die a slow and painful death is unbearable, making it difficult to talk about the subject.

When they do talk, most have a near-unanimous verdict on former chief executive Julius Kipng’etich’s term at the retailer: disappointing.


“He has been here for two years and left us worse off than we were. When he came we still had food on the shelves,” said one employee, standing in an aisle that is empty of both products and customers.

The picture is the same in three city Uchumi outlets that the Business Daily visited in Nairobi. At Nairobi’s Aga Khan Walk, creative stacking does hide the fact that there is only one brand of water on sale. At Uchumi Koinange, an outlet that once served thousands of customers a day, there were only 10.

At Uchumi Jipange, on Thika Road, dust gathers in refrigerators where packets of fresh milk and yoghurt once sat. The supermarket is silent, the bustle of shopping replaced by the fluorescent hum of the lights and the quiet chatter of idle employees, waiting for customers, who will not come.

Mr Kipng’etich, who quit suddenly at the end of last month, went to Uchumi from Equity Bank in August 2015.

Based on his track record at the bank and before that at the Kenya Wildlife Service (KWS), there was high expectation that he would somehow work a miracle and pull the retailer back from the brink.

But the company was already steeped in a life-threatening mess, saddled by the combination of heavy debt and a cash crisis that needed fresh injection of billions of shillings to resolve.


It was expected that help would come from the government, which is a major shareholder in the retail chain. But as most things government go, that cash has been slow in coming, making it extremely difficult for Mr Kipng’etich to stop the slide.

While Uchumi managed to cut losses by a margin of 39 per cent in the year to June, its auditors issued an unfavourable opinion.

Page 1 of 2