In Summary
  • City Hall has already given over 500 smartphones to parking attendants for this purpose.
  • A motorist whose car IS clamped for failing to pay the daily parking fees will need to dial *235# and then follow the options.
  • The attendants will now not have to wait for the owner to come and confirm payment before unclamping.

City Hall has begun the roll-out of an electronic payment system for clamping charges.

This comes after the county government in July started trying out a new system to help motorists pay clamping charges electronically ahead of equipping all the parking attendants with smartphones which they will use to effect the operation.

Nairobi County Director of Parking Services Tom Tinega said they have already given out over 500 smartphones to parking attendants for that purpose.

FULLY DIGITISED

“We have given out the gadgets and everything is now working according to plan. We are looking forward to making sure that every part of the city is fully digitised to make the payment system more compliant,” said Mr Tinega.

The smartphones have been configured to receive notifications that the driver of a clamped car has paid the required charges, prompting the attendant to go and unclamp it.

Mr Tinega said that a motorist whose car IS clamped for failing to pay the daily parking fees will need to dial *235# and then follow the options.

He stated that every payment to the county government is now captured in the new system which comprises of all major City Hall revenue streams.

“We are trying to find a way of making it easier to pay for the penalties. This will result in one having an easier way of making any payment and it eliminates the need of having to walk to the county offices,” he said.

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