It's exasperating. It's annoying. And it's unnecessary. According to the supervisors I have spoken to, the reason the bill is split like this is because it makes it easier for Artcaffe to make sure they are remitting taxes already.
But for me, as a customer, it makes my life harder. Why would a place I have come for muenjoyos now want me to work for KRA as I pore over a bill for an hour? (yes, this literally happened to me – at a birthday situation with 24 people in which everyone was confused about the bill and the best mathematician was the birthday girl – who obviously could not be tasked with such hard labour on her birthday. Long story short – I was extremely peeved, as the labour fell to me).
But I have been delivered of my complaining, at last! I went to check out the new LARGE branch of Artcaffe, once again, for Happy Hour – I needed to visit when the hordes were giving it a bit of a break.
After having my usual – the Chin Chin, a whisky based cocktail with a cinnamon and apple kick – I was ready to leave after already anticipating the probability of having to compute a bill for 15 minutes before we left.
But when the bill came – the numbers were organised and tidy, and there were no decimal points, and there was no Math for me to do! I have nothing against math, by the way - just not after I'm already full and/or tipsy.
To cut a long story short, demand for good service. It's the least they can do.
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